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Telephonic Coaching

overview

Prefer talking to a coach over the phone? A Health Advocate with Cigna’s Personal Health Team can provide one on one personalized coaching to help you reach your health and wellness goals. You can schedule appointments with your Health Advocate at your convenience - on your break, your day off, or before/after work.

Telephonic coaching is available for those enrolled in Cigna or UMR medical coverage and counts as an approved condition management program if you complete a minimum of 3 visits and progress towards a goal.

Call 800-423-9920 to schedule your first appointment. This option may not be available after May 1st as coaching appointments book up fast and a series of 3 visits may take up to a month to complete.

This option is not available for participants in Atlantic City covered by Horizon Blue Cross Blue Shield.

Frequently Asked Questions

How do I schedule a telephonic health coaching appointment?

Call the Personal Health Team to connect with a Health Advocate at 800-423-9920.

What can I discuss with the telephonic health coach?

You can schedule a personal one on one coaching appointment to discuss topics such as stress, nutrition and exercise, high blood pressure, high cholesterol, as well as overall health and wellness related goals.

If your property has an Onsite Health & Wellness Center, options may be limited to stress and overall health and wellness coaching.

Are telephonic coaching sessions confidential?

All health information you share with your Health Advocate will be kept confidential and secure.

How long do coaching appointments last?

A standard coaching appointment is approximately 30 minutes.

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